Terms of service

Last updated: November 11, 2026

1. Overview

This website, drymae.com, is operated by HAGRID LLC, a Wyoming limited liability company, doing business as Drymae ("Drymae", "we", "us", "our"). Our address is 5830 E 2nd St, Ste 7000 #36816, Casper, WY 82609, United States. By visiting our website or purchasing from us, you agree to these Terms of Service ("Terms"). If you don't agree, please don't use the website.

2. Eligibility

You must be at least 18 years old to use this website and place an order. By ordering, you confirm that you are 18 or older.

3. Our Products

Drymae is a dietary supplement. These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease. Results vary from person to person. Consult your doctor before use if you are pregnant or nursing, take medication (especially for diabetes), or have a medical condition. Keep out of reach of children. Information on this website is for general information only and is not medical advice.

Product images are for illustration. Packaging may vary. We may change or discontinue any product at any time.

4. Prices and Payment

Prices are shown in your local currency at checkout and may change at any time without notice. We accept major credit and debit cards, PayPal, Apple Pay, Google Pay, Shop Pay and other methods shown at checkout. Payment is taken when you place your order.

If a product is listed at an incorrect price or with incorrect information because of an error, we may cancel any order placed at that price, even after confirmation, and refund you in full.

5. Orders

Your order is an offer to buy. Our order confirmation email confirms that we received it. We may refuse or cancel any order, for example in case of suspected fraud, abusive use of discounts or guarantees, or stock issues. If we cancel an order you paid for, we refund you in full.

6. Subscriptions

How it works. When you choose the subscription option at checkout, you agree to receive Drymae automatically every 30 days. You authorize us to charge your payment method on file on each renewal date, at the subscription price shown at checkout (including your subscriber discount), until you cancel. Shipping is free on every delivery.

No commitment. There is no minimum number of deliveries. You can skip, pause or cancel at any time.

How to cancel, skip or pause. Log in to your Drymae account and manage your subscription in a few clicks, or email contact@drymae.com with your order number or the email used at checkout. We confirm every request by email. To stop your next delivery, please make your request at least 48 hours before your next renewal date. Requests received after a renewal has been charged apply to the following delivery.

Changes. You can change your delivery date, quantity, shipping address or payment method from your account or by email before your next renewal date.

Price changes. If your subscription price changes, we will email you before your next renewal. You can cancel at any time before the new price applies.

Failed payments. If a renewal payment fails, we may retry the charge and email you so you can update your payment method. If payment still fails, your subscription may be paused or cancelled.

Refunds. Your first subscription order is covered by our 90-day money-back guarantee. Renewal orders can be refunded if the bags are returned unopened within 30 days of delivery. See our Refund Policy for details.

7. Shipping and Risk of Loss

Shipping is governed by our Shipping Policy, which is part of these Terms. Delivery times are estimates. Risk of loss passes to you once the carrier marks your package as delivered to the address provided at checkout.

8. Returns and Refunds

Returns and refunds are governed by our Refund Policy, including our 90-day money-back guarantee, which is part of these Terms.

9. Payment Disputes and Chargebacks

If you have a problem with your order, you agree to contact us at contact@drymae.com before opening a chargeback or payment dispute, so we can resolve it quickly. If a chargeback is filed, we may share your order details, tracking information and communications with your bank or payment provider to respond to it. We may refuse future orders from customers who file chargebacks without contacting us first or who file disputes we consider abusive or fraudulent.

10. Reviews and Content You Share

If you send us a review, photo, video or comment, you confirm that it is yours and truthful, and you give us a free, worldwide, permanent license to use, reproduce and display it, including on our website, emails and social media, with your first name and last initial.

11. Intellectual Property

All content on this website, including text, images, videos, logos, graphics and code, belongs to Drymae or its licensors and is protected by intellectual property laws. You may not copy, reproduce or use it without our written permission.

12. Prohibited Use

You agree not to use the website for any unlawful purpose, to attempt unauthorized access to our systems, to interfere with the website, to submit false information, or to use bots or scraping tools to collect content or data.

13. Disclaimer of Warranties

To the fullest extent permitted by law, the website and products are provided "as is" and "as available", without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose or results. We don't guarantee that the website will be uninterrupted or error-free.

14. Limitation of Liability

To the fullest extent permitted by law, Drymae, HAGRID LLC and their members, employees and partners are not liable for any indirect, incidental, special, consequential or punitive damages arising from your use of the website or products. Our total liability for any claim is limited to the amount you paid for the product that gave rise to the claim.

15. Indemnification

You agree to indemnify and hold harmless Drymae, HAGRID LLC and their members, employees and partners from any claims, losses or expenses, including reasonable legal fees, arising from your breach of these Terms, your misuse of the products or your violation of any law.

16. Dispute Resolution and Arbitration

Please contact us first: most issues are solved quickly by email. If a dispute can't be resolved informally within 30 days, you and Drymae agree that it will be settled by binding individual arbitration under the Consumer Arbitration Rules of the American Arbitration Association, rather than in court. Either party may instead bring an individual claim in small claims court.

Class action waiver: you and Drymae agree that claims may only be brought individually, and not as a plaintiff or class member in any class, collective or representative action.

You may opt out of this arbitration agreement by emailing us within 30 days of your first purchase. This section does not apply where prohibited by the law of your country of residence.

17. Governing Law

These Terms are governed by the laws of the State of Wyoming, United States, without regard to its conflict of law rules. Subject to Section 16, any dispute will be handled by the courts located in Wyoming. If you live outside the United States, you keep any mandatory protections given by the consumer laws of your country.

18. Force Majeure

We are not responsible for any delay or failure caused by events outside our reasonable control, such as natural disasters, strikes, carrier failures, pandemics or government actions.

19. Changes to These Terms

We may update these Terms at any time. Changes take effect when posted on this page. The version in effect when you place your order applies to that order.

20. Severability

If any part of these Terms is found invalid or unenforceable, the rest remains in full effect.

21. Contact

HAGRID LLC, doing business as Drymae
5830 E 2nd St, Ste 7000 #36816, Casper, WY 82609, United States
Email: contact@drymae.com